A question i was recently asked. What books would you recommend for someone just starting out with a user testing project?
EDIT: Please up vote the answers you agree with so we can promote the most popular suggestions for future reference.
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2 good books on this topic: |
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Banner Low!
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I second the recommendation of Steve Krug's "Don't Make Me Think!" for a quick intro to quick user testing. The first edition had a slightly more in-depth treatment, and he's put the old user testing chapters online. |
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Measuring the User Experience by Tom Tullis Observing the User Experience by Mike Kuniavsky These are great books to start building a "framework" for usability testing, than you can customize it for your particular project(s) and company culture. |
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For Usability Testing specifically, I recommend:
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I recommend reading "A Practical Guide to Usability Testing" by Joseph S. Dumas and Janice C. Redish. An excellent book that has helped me to conduct many usability tests. |
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I recommend A Practical Guide to Usability Testing by Dumas & Redish |
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For rapid, or hallway user testing, i would recommend: |
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A good reference: Usability Engineering by Laura Lenventhal and Julie Barnes http://bit.ly/3V1rl3 I also Steve Krug's "Don't Make Me Think!" very informative about user testing. |
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I'll add "Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques" to the fray, (Amazon.com) it balances Kuniavsky's book (Observing The User Experience) very well. Good luck, love this topic. |
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