The title says it all. What are your key performance indicators when you do UX work? How do you think should the quality of UX work be judged? Guide questions: How do you measur …

Me and my team are considering changing the way in which users carry out credit/debit card transactions on our website. Currently if a user would want to purchase an item,they wou …

I'm working on a project for my company right now that includes a fairly large "My account" type of section. The original sitemap has "Login/Account" in a less prominent, smaller t …

Hi, About tooltips, I was wondering what would be a better user experience: 1 - An '?' image, which, on mouse over, displays a box with a brief explanation. It disapears on mous …

Hi I've been using ISO 9241 over the years to provide some structure and rigour to my UX process. It suits the (standards driven) industry I'm currently working in and seems to h …

There are loads of 'FAIL', 'Bloopers', 'bad experience' and similar sites out there that cataglogue all the crap that is produced - and they are easy to populate. There are sites …

Hi all, Just to clarify, I don't mean the "Share this" links that let users forward content via their favorite social network. I'm wondering about the process of sharing a web-bas …

Hello Currently wireframing up some very complicated forms and a thought has struck me. I've noticed a perception with some clients that a wireframe should be produced for every …

Hi Having an input field to confirm an email address is pretty standard. However, I would like to know if this is still best practice. The Email/Confirm email input controls acco …

Visual consistency means having the same look and feel throughout the platform. My compulsion for interfaces made me prefer the GNOME Desktop, where all the apps I use (except Bals …

We're using a menu to enable the user to view a graph of system performance for a specific date. They can select to view today or a date within the last 7 days. Should all dates …

I'm looking for best practice recommendations regarding website carousels (aka rotators, sliders) specifically answers to all 3 of the following: 1) Maximum # of 'slides' to inclu …

What's the best practice for positioning a recalculate button in a web form page? The back end systems are not AJAX, so we have some Javascript-based in-line validation that ultim …

If you're writing a report about a usability test, how do you present otherwise useful quotes or comments from participants which include swear words or other inappropriate/offensi …

Hi, I'm creating a login screen and was wondering what the best practice is for having a "remember me" checkbox. I've noticed that a few sites don't even have one, like: Vimeo …