I'm trying to find examples of sites with great content...specifically well written site. Even better if these are e-commerce sites. I want to show some colleagues the difference b …

What good resources (books, articles, presentations, videos, etc.) are out there for learning about content strategy?

Hello all, I'm looking for some example sites that offer some UI treatments of content personalization, indicating what areas have changed or are updated once personalized. For …

A lot of usability testing seems to focus on websites where there is a clear goal, such as purchasing a product, and where metrics such as task success are easy to measure. Howeve …