Tagged Questions

4
votes
2answers
119 views

advice for demoing wireframes to clients

I've been working on a web app, and have gotten the wireframes pretty far along, based on initial in-house research & discussion. The biz guys are eager to set up some demos of …
6
votes
8answers
155 views

If people don’t know what they like, how do we make things that they will like?

The question "What are your favorite counter-intuitive principles or ideas within UX?" has interesting responses from DA One I like is Steve Jobs' opinion of focus groups. " …
2
votes
1answer
47 views

Effectiveness of Client-Side User Research

In times of economic hardship, IT projects can exclude user involvement and focus solely on the business requirements and the experience of an UX team or UX professionals. I've ex …
3
votes
6answers
102 views

Testing with 5-7 users in limited time

Hi, I'm starting on a redesign of a university website (basically rebuilding the whole IA and then UI) and I'm given a chance to have a short session with 5-7 students of the unive …
1
vote
2answers
65 views

Scheduling tool for research sessions - recommendations?

I'm setting up a series of remote research sessions. Normally I'd use a recruitment agency to deal with this, but I can't this time because the client doesn't want to share the con …
2
votes
3answers
63 views

Suggestions for successful warm-up exercises needed

I'm running a couple of focus groups soon and I'm looking for recommendations for some quick ice-breaker activities to get the participants warmed up and engaged. Has anyone used …
2
votes
2answers
79 views

UX and Academic Research should this be used more?

What do people think about this? Do people think UX professionals should be referencing journals more? Read this article recently http://www.upassoc.org/upa_publications/jus/2009n …
4
votes
4answers
93 views

Home page effectiveness review

I'm looking to do a short research piece on the effectiveness of a clients home page. I want to evaluate first impressions of: Visual Design, Content relevancy, Trustworthiness and …
4
votes
4answers
150 views

Your experiences with call centre wallboard UX

As I'll be getting started on a project involving displaying dashboard data on call centre wallboards I thought I'd solicit your experience as part of my preparatory research. If …
2
votes
8answers
296 views

Usability testing without humans

I'm just wondering if it's possible to automate usability testing (or some parts of it) by using robots to imitate human behavior. For example we can use neural network technology …
5
votes
3answers
188 views

Production Reaction Cards - too many?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I …
3
votes
1answer
58 views

Rewarding of staff for participating in UX and usability research

This question is NOT about what's appropriate compensation or reward for a participant that you recruit from outside your organisation. It's about participants from inside your org …
3
votes
3answers
221 views

How do you validate use cases ?

Hi, i´m looking for a method to validate use cases (during design phase). Right now we conduct an workshop with SME´s (subject matter experts), developers and usability experts (n …
3
votes
3answers
74 views

Selling the end user to clients

Clients often get confused between an end user vs. a proxy user e.g. the trader on the floor using the software vs. the trading floor manager. What would be the top 5 reasons to pr …
0
votes
7answers
240 views

How effective are focus groups in an early stage user research?

I've always been quite sceptical of the value of focus groups but i'm interested to know what value they bring in early stage user research? Matt

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