When does the statistical significance of a usability test matter? I ask because in a recent Boagworld podcast, Steve Krug talks about how he recommends testing with only three us …

I'm really keen to explore the methods, tools and techniques for recording data during a user test. I'm particularly interested in understanding what methods usability professional …

Usability testing, in my opinion, is one of the important outputs of UX professionals. However, I know very few people in the industry who really do usability testing with real use …

One of the things that I've quickly found out when doing usability testing and field studies is that it's hard to keep up with the pace of what's going on and take sufficient notes …

When UX agencies run usability tests, where do they get their participants from? Do they recruit them by advertising on the Web or in local media? Do they outsource this task to a …

If you had an hour to instruct non user experience professional on organizing/facilitating their own sessions, what would you do? And what resources would you deem essential for t …

Thanks to the new iPad now it will be easier to create a prototype and just go and talk to the user about certain design, it is simple and very friendly to use in a user interview. …

If you're writing a report about a usability test, how do you present otherwise useful quotes or comments from participants which include swear words or other inappropriate/offensi …

There seem to an increasing number of A/B testing services and people using them. Which of the services like Google Website Optimiser have you used and have you got any tips on usi …

Clients often get confused between an end user vs. a proxy user e.g. the trader on the floor using the software vs. the trading floor manager. What would be the top 5 reasons to pr …

Clicktale was mentioned in one of the answers to this question as a solution to capture real visitors on a live website. Are there any other solutions like this? Which is the best …

A lot of usability testing seems to focus on websites where there is a clear goal, such as purchasing a product, and where metrics such as task success are easy to measure. Howeve …

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that th …

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I …

A while ago we were asked to test a dynamic checkout process in the very early stages of development. Our client felt a paper prototype would be best but it proved very difficult …